Complaints & Privacy Policy
Complaints
All complaints and queries from customers or third parties can be made direct to franchise branches by their contact pages. Should you wish to speak directly to Head Quarters you can contact them via the email info@kalmalifeuk.co.uk or in writing to Kalma Life, 42 Harton Lane South Shields NE34 0EE.
We understand the need for discretion and privacy and this will be kept at all times.
Privacy Policy
We do request personal information such as your name, DOB, Health issues, email address etc which you will need to provide at the time of booking for health and safety or choose to provide when you subscribe to our mailing list or provided feedback etc. This information helps us understand a little more about our consumers, and prepare our lessons to additional needs but please be assured that we NEVER share your details with third parties. All data is controlled by Kalma Life. You can view our privacy policy here.
Disclaimer and Legal Notice
The following are the terms and conditions of use of this website and its services. If you do not accept these conditions, you must not use this website or services.
The content on this website is provided ‘as is’, and Kalma Life gives no representation or warranty as to the accuracy of the content and assumes no responsibility for errors or omissions in it or the effect it has upon your computer. This site includes links to other sites on the Internet. Kalma Life cannot vouch for the suitability or accuracy of the content of those sites and so you use them at your own risk. Any references to linked sites or to third-party companies, products or services by name does not constitute or infer its endorsement by Kalma Life .
The information available on the site might from time to time be incomplete, out of date or inaccurate. Kalma Life reserves the right at any time and without prior notice to make changes and corrections to the material on the site or to make parts or all of this site unavailable at any time without notice.
Kalma Life disclaims all liability in respect of all information and its provision, and shall not be liable for any loss or damages suffered as a result of any use of the site. Although Kalma Life aims to keep it up-to-date, it does not guarantee its accuracy. Kalma Life does try to make this site as useful as possible, none of the material it contains is professional advice or a substitute for it, and can not be relied upon as such. Kalma Life provides booking information as a link at the time of booking customers should read this and Kalma Life accepts no responsibility for customers not reading this about our services and refunds.
Unless specified to the contrary, the contents of this website and these pages are protected by copyright. The authors and creators of the material on the website assert their moral rights. The contents of this website (including text, design and graphics) are trademarked and copyrighted materials of Kalma Life . All rights are reserved. They may not be used, transmitted or reproduced unless in accordance with prior written instructions issued by Kalma Life . No use, transmission or reproduction is permitted other than the following:
Permission is given for the downloading and temporary storage of pages where indicated on such pages, for the sole purpose of individual viewing on a standalone PC or monitor. Such pages may be printed, but these may not be further reproduced, copied or transmitted in any way to those other than the initial individual user. You may not reproduce any other part of the website including, but not limited to, the structure, overall style and program code.
These conditions of use are governed by English law and any dispute connected with this site is subject to the exclusive jurisdiction of the English courts. Kalma Life may change these conditions of use from time to time. You will be bound by changes even if you do not re-visit this page to re-read this notice.
Please note that these are ‘Kalma Life ’ terms and conditions of use and if you do not accept these conditions, you must not use this website or services.
Use of Cookies
This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. Cookies are not shared with any third parties.
If you have a specific question or requirement please email us Email: info@kalmalifeuk.co.uk
Information and class bookings can be made through calling us, emailing us directly or by Facebook contact.